Take a photo that reads well

What the blurry, dark and washed-out warnings mean, and how to fix them.

What the warnings mean

When you add a photo, SlipInbox looks it over before anything is saved. A photo with a clear problem gets a warning on its picture and a line underneath saying what helps.

Looks blurry
Hold steady and let the camera focus on the receipt.
Too dark
Move somewhere brighter.
Washed out
Tilt the receipt away from the light.
Low resolution
The text may be too small to read.

PDFs are not checked this way.

Retake or keep the photo

Each warning has two buttons:

Looks blurryRetakeKeep
  • Retake on a phone or tablet opens the camera, and the new photo takes the old one’s place. On a computer this button is Remove, which takes the photo out so you can add a better one.
  • Keep hides the warning and keeps the photo as it is.
A warning never stops you adding a photo. If you keep a poor one, SlipInbox may miss some fields, and the receipt may need someone to check it. See Why a receipt needs review.

Tips for a photo that reads well

  • Lay the receipt flat on a plain, darker surface, so its edges stand out.
  • Fit the whole receipt in view, with all four edges showing. The camera reminds you.
  • Hold the phone straight above the receipt, and wait a moment for it to focus.
  • Use even light. Avoid your own shadow, and tilt the receipt if a lamp or window shines off it.
  • Take one photo per receipt.
Faded thermal receipts read best soon after you get them. Take the photo the same day if you can.

Still stuck?

Write to hello@slipinbox.com and say what you were trying to do.

Take a photo that reads well · SlipInbox