Why a receipt needs review

When SlipInbox has a doubt about a receipt, it sets the receipt to Needs review and shows a Check this receipt notice at the top of the receipt page. The notice lists each doubt in a sentence of its own.

Values SlipInbox is unsure of are also highlighted on the page, with the note “Unsure. Check it against the original.” under them. Check those first.

Each line below starts with the sentence the notice shows, then says what to do.

We couldn’t read the merchant clearly.

Check the merchant’s name against the photo and correct it. Setting the name clears this.

We couldn’t read the date clearly, or it looks wrong.

Check the date and set it. Setting the date clears this.

We couldn't tell which currency this is in.

Set the currency, such as ZMW or USD. Setting it clears this.

We couldn’t read the total clearly.

Check the total against the photo and set it. Setting the total clears this.

The receipt shows more than one total.

Find the amount actually paid and set the total to it. Setting the total clears this.

This total is far from what this merchant usually charges.

Make sure the total is read right. Setting the total, even to the same amount, clears this.

Subtotal, VAT, tip and discount don't add up to the total.

Check the subtotal, VAT, discount and tip in the Items card. This clears as soon as they add up to the total, or when you set the VAT.

The VAT looks too large for the total.

Check the VAT. This clears once the VAT fits the total, or when you set it.

The receipt shows a receipt or invoice number we couldn't read. Add it.

Copy the receipt or invoice number from the photo into Receipt no.

No category clearly fits. Choose one.

Choose a category. Later receipts from this merchant get it on their own.

This photo doesn't look like a receipt or invoice.

If it really isn’t a receipt, reject or delete it. If it is, check the fields and mark it checked.

The photo is hard to read. Check the fields against it.

Compare each field with the photo. Zoom in on the photo if you need to, then mark it checked.

SlipInbox could only read part of the photo; check the fields against it.

Compare each field with the photo, then mark it checked.

Reading this photo failed. Fill in the fields, or retry reading.

Fill in the fields from the photo, or read the receipt again. Then mark it checked.

The same photo was already added as another receipt.

Open the earlier receipt and compare. See Possible duplicates.

Another receipt has the same merchant, date and total.

Open the earlier receipt and compare. See Possible duplicates.

Another receipt from this merchant has the same receipt number.

Open the earlier receipt and compare. See Possible duplicates.

For the last three, see Possible duplicates.

• A doubt about one field goes away as soon as you set that field yourself.
• Doubts about the VAT go away once the subtotal, VAT, discount, tip and total add up.
• When the last doubt goes, the receipt becomes Ready on its own.
• Doubts about the photo as a whole, or about reading itself, stay until someone presses Mark checked.

To change a field, see Edit a receipt.

When everything matches the photo, press Mark checked. The receipt becomes Ready, and the values the doubts were about count as yours: reading the receipt again never changes them or raises the same doubts.