Refund Policy

Ask within 14 days of any payment, the first one or a renewal, and you get that payment back in full. You do not need to give a reason.

A refund ends the period it paid for. The workspace closes once the refund goes through, and we keep your data in case you come back.

Card payments are taken by our reseller Paddle.com, the Merchant of Record for all our card orders. Paddle handles returns, so Paddle pays your refund back to the card or account you paid with.

• Reply to the receipt email Paddle sent for the payment, or open the link in the email to ask Paddle directly.
• Or write to us at hello@slipinbox.com and we will ask Paddle for you.

Your bank usually shows the money within 5 to 10 working days. Paddle’s buyer terms also apply to card purchases.

Organizations in Zambia pay us by bank transfer. Write to us at hello@slipinbox.com with the invoice number, and we pay the refund in kwacha to the account the payment came from, within 10 working days.

After 14 days we do not refund part of a period. Cancel from Settings → Billing before the next period starts, and no further payment is taken. Plans arranged with us directly follow the terms we agreed with you. Our Terms of Service cover cancelling in full.

Questions about a refund: hello@slipinbox.com.