When reading fails
The photo is kept. Read it again, fill in the fields yourself, or reject it.
- Who can do this
- Admins and accountants
What a failed reading looks like
Now and then SlipInbox can’t finish reading a receipt. The receipt shows Failed, and its page says: “Reading did not finish. Retry it, or fill in the fields yourself.” Sometimes the notice adds a short reason.
The photo or PDF is kept, so nothing is lost. You have three ways forward, all on the receipt page. Admins and Accountants can use them.
Read it again
Open Receipt actions beside the title and choose Read again. Often a second try works.
See Read a receipt again for the other reading options.
Fill in the fields yourself
Fill in the fields from the photo, starting with the merchant, date, total, currency and category. See Edit a receipt.
After your first change the receipt moves to Needs review, and the Check this receipt notice lists what is still missing. Each line goes as you fill it in.
When everything is filled in, press Mark checked. The receipt becomes Ready to approve.
Reject or delete it
- If the file isn’t a receipt at all, or the photo can’t be read even by eye, press Reject. A rejected receipt never goes into an export and is left out of report totals.
- Admins can also delete it from Receipt actions.