Change or cancel your plan

Cancel at the end of the period, change your mind, or move to another plan.

Who can do this
Admins

Move to another plan

To move to a bigger or smaller plan, write to us at hello@slipinbox.com with your organization’s name and the plan you want, and we will move you over. The app has no button to change plan. Compare plans on the pricing page.

If you are running out of receipts, see Your trial and receipt allowance.

Cancel at the end of the period

Cancelling stops the subscription at the end of the period you have paid for, or at the end of a trial.

  1. Open SettingsBilling.

  2. Under Current plan, press Cancel at period end.

    ActiveCancel at period end
  3. The window explains: “Your team keeps access until the end of the paid period. Nothing is deleted, and you can come back any time.” Press Cancel at period end to confirm.

Current plan then says “Your subscription ends on” that date, and “No further invoices will be issued.” An unpaid invoice for time after that date is voided, so nothing more is owed.

Change your mind

Until the end date, you can undo it. Press Keep subscription under Current plan, then Keep it. Your subscription carries on and the next invoice is issued as usual.

After it ends

When the end date passes, your organization has no plan. Admins go back to choosing one, and everyone else sees that the subscription needs attention until an admin does. Your receipts are kept, and the workspace opens again with all of them once you choose a plan.

Cancelling doesn’t delete anything. To remove your organization and its receipts, see Delete your organization.

Plans arranged with SlipInbox

If your Payment method says Arranged with SlipInbox, your plan was set up with us directly and has no cancel button. Write to hello@slipinbox.com to change or end it.

Still stuck?

Write to hello@slipinbox.com and say what you were trying to do.

Change or cancel your plan · SlipInbox